Client Management
Service Delivery, Relationship Management & Retention
Transform client relationships from sources of stress into systematic profit centers.
These 4 tools help you set proper expectations, manage scope changes professionally, and maintain satisfaction while protecting your time and margins.
Coming Soon - Individual Tool Pricing Available
The Client Management Reality for Interior Designers
Most design business problems start with client management issues: scope creep, endless revisions, communication confusion, and clients who become more demanding over time. These problems destroy profitability and create stress that makes you question whether you want to stay in business.
These tools create systematic approaches to client relationship management that maintain satisfaction while protecting your business interests.
Client Onboarding Coach - $197
Complete client relationship management from initial intake and discovery process through setting expectations, preventing problems, and establishing professional boundaries. Start every client relationship with clear communication and mutual understanding.
Systematic client relationship foundation for smooth project delivery
Scope Change Management Coach - $197
Complete scope lifecycle management from upfront boundary setting and project definition through handling changes professionally and profitably. Prevent scope creep while maintaining systems to manage inevitable project evolution.
Professional change management that protects profit margins and client relationships
Project Communication Coach - $197
Systematic client updates, milestone reporting, and expectation management that maintains satisfaction while protecting your time. Create communication rhythms that keep clients informed without overwhelming your schedule.
Efficient communication systems that build trust while preserving productivity
Difficult Client Resolution Coach - $247
Manage challenging situations, set boundaries professionally, and recover relationships while protecting your business interests. Transform potentially damaging conflicts into opportunities for stronger professional relationships.
Professional crisis management and relationship preservation strategies
How Client Management Tools Connect to Business Success
Client management becomes more effective when you understand your business fundamentals and client acquisition process first. These tools work best after completing Foundation and Client Acquisition tools:
Foundation Tools Required:
Ideal Client Knowledge: Set appropriate expectations based on client type
Business Model: Communicate service delivery approach clearly
Capacity Assessment: Only accept clients you can serve well
Client Acquisition Foundation:
Consultation Process: Begin client relationship management during sales process
Proposal Clarity: Set proper expectations before contracts are signed
Client Management Sequence:
Client onboarding → scope change management → project communication → difficult client resolution
Coming Soon - Development Timeline
These Client Management tools are currently in development. Each tool will be available for individual purchase as they're completed.
Sign up for updates to be notified when Client Management tools launch, or complete your Foundation and Client Acquisition tools to prepare for maximum Client Management effectiveness.
Questions? Email doug@interiordesignher.com